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brothersale
05-29-2009, 02:27 PM
Hi,
I order sherlock holmes vs jack the ripper and was one of those unfortunate to be sent the links to the french version by mistake. because of this i received an apology e-mail indicating that i would receive a link to a free game on the 25th. that day has come and gone and no link was receive, now i can only assume that i was missed off the second email, due to having some problems gettin the sherlock holmes game, but if someone could please resolve this, it would be greatly appreciated.

brothersale
05-31-2009, 10:38 PM
Has anyone attemped to fix this yet?

Damon
06-04-2009, 10:13 AM
We sent it to you this week.
Let me reactivate it.

brothersale
06-06-2009, 11:26 PM
I have looked and looked for this email you say you have sent and it is not arrived, could you please send it again

Fantasysci5
06-07-2009, 06:52 PM
Maybe if you give Damon your email address that you are lookingat, and any information he needs to assure that you have already purchased a copy, he can send it again, and you can check to make sure it's not in your Spam inbox or something. :)

Damon
06-08-2009, 01:40 AM
BrotherSale,

We sent it again today.
Please confirm upon reception. It is getting annoying that we can not reach you.

Thank you

Yankee
06-08-2009, 01:48 AM
Hi,
I order sherlock holmes vs jack the ripper and was one of those unfortunate to be sent the links to the french version by mistake. because of this i received an apology e-mail indicating that i would receive a link to a free game on the 25th. that day has come and gone and no link was receive, now i can only assume that i was missed off the second email, due to having some problems gettin the sherlock holmes game, but if someone could please resolve this, it would be greatly appreciated.

Hi Brothersale

I was in charge to send the free game by mail, please be sure that I will send you a new mail tonight in order you can get your free game :)

Have a good day
Yankee
Adventure Shop

brothersale
06-09-2009, 10:28 PM
still nothing, i waited an extra day just in case i sent my e-mail address to late and nothing

brothersale
06-11-2009, 08:44 PM
Any chance of getting this resolved soon?

misslilo
06-11-2009, 11:25 PM
Could be the email address you have provided dosn't accept mail from them.

I suggest - if you have another email - to change it in your account on Adventure Shop, so they can see it belongs to you :)

Damon
06-14-2009, 12:17 PM
Free game granted ;-)